All orders are carefully packaged.
Orders may be delivered to addresses other than the billing address. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due.
All orders will require a signature upon delivery.
If you require any information regarding your order you may contact customer services on e-mail.
The time frame of an order delivery is divided into two parts:
Processing time: 2-7 days
Shipping time: 7-15days
Shipping methods:Standard Shipping、Free Shipping
Shipping fee: Free Shipping Over €39.98
Shipping fee is €5.99 for orders below €0.00~€39.97
Note: The shipping time will be affected by public holidays, destination countries, bad weather and international couriers.
If the consumer cancels the order before the delivery time and within the time specified by the website for canceling the order, the order can be canceled.